What do we do with unsellable stock?

When you purchase goods online you have the right to open and inspect the product on arrival and can return them for any reason you wish within 14 days for a full refund.

Very occasionally we get beds returned to us by customers exercising this right.

Unlike most other companies, we do not repackage these returns for resale. Instead we donate them to animal welfare charities. We also donate any stock where the packaging is damaged before it can be sold.

Yesterday we donated 10 beds to the Ark Animal Rescue and Rehoming Centre in Ashbourne.

Pictured is Barbara from the Ark with one of the beds, she says they'll be put to good use!


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